After a looong wait the Gozney Dome became available to purchase on April the 28th, 5pm UK time. Sale was limited only to those who were on priority list and despite the huge technical issues with the Gozney website, I managed to place an order.
I'm creating this thread so that we can share our thoughts and progress of the order, curious to know if any other member had order it.
- Gozney Dome was announced last year while I was ready to pull the trigger for a Roccbox pizza oven. I signed on on the priority list last October and launch date was March 2021.
- 2 months ago, Gozney announced a 2 month delay with the launch, postponing the date to the 28th of April(5pm UK time, only available in UK, US and Australia at launch) due to problems with "packaging"
- Despite all the issues and the huge hype created by his marketing team, Gozney kept the "priority list" open until early this week
- 3 days ago at 2am Sydney time, I received the priority list email that would allow me to make the purchase, clicked on the link and there was no "buy" button. 50 minutes later(and after dozens of complaint messages on social media by upset fans) the au site gets fixed, I finally manage to save the item in the cart but....an error message comes up saying they do not ship to NSW!
- After another 10 furious minutes I eventually manage to click on the purchase button and the payment went through. Last bit of sad news: shipping date for my order(Batch 2) is mid July
- In the meantime, UK and US customers had more issues with their cart being emptied tens of times before they managed to purchase. This has caused lots on anger as they missed the early batches and some customers have to wait until November(after BBQ season in UK and US) to receive their oven
- Gozney has admitted all the technical issues and demand that exceeded all expectations, and now sale to general public has been postponed until further notice.
It has been an emotional rollercoaster, and although I'm not impressed with the lack of transparency(Gozney never mentioning that this is more like a crowdfunding sale), I'm excited to see what this little oven can do. BTW I ordered the Dual Fuel(Wood, Gas) Dome, Bone color and stand